1 About Us | Omnichannel Solutions | eBSEG

Who We Are


eBSEG is a software company focused on OmniChannel Customer Experience Platforms technologies. We are committed to leading the change globally by helping Financial Institutions serve up amazing customer experience interaction.

Our Omnichannel platform enables organizations to create, manage, and optimize secure OmniChannel Customer interactions and best of all, our Omnichannel platform is intended for Business Marketing teams that demand agility and flexibility without dependence on IT and development resources. CEEP™ is all about “Lean Portal” output and is built using “widget based architecture”.

Best Digital Solutions Provider Award

After years of research and development, we have created the most agile and flexible C-customer E-experience E-engagement P-platform available in market, its name CEEP ! The platform makes it easy for organizations to create, coordinate, and manage customer engagement experiences across all channels.

It represents the “True - Build Once, Deploy Many” philosophy and defines what OmniChannel is really about, a perfect experience regardless of the device your customer chooses to engage your organization with. With CEEP , changes to your OmniChannel presence can be done on the fly, it’s now easy for Marketing business users to be agile in content they want their customers to consume.

CEEP can be transformed to fit your business and its customers seamlessly, whether you are a Bank, Credit Union, Insurance provider, Financial Services organization or a retailer, CEEP empowers your Marketing prowess to facilitate a meaningful, lasting and powerful relationship with your customers.


eBSEG stands at the top of excellence in the digital solutions sector, gathering a series of prestigious awards that assure our commitment to innovation and customer-experience with awards including:

  • Best Fintech Solutions Provider Award

  • Best Digital Solutions Provider Award

  • Best Omnichannel Customer Experience Platform Award

  • Best Digital Banking Omnichannel Solution Provider Award

  • Most Innovative OmniChannel Digital Banking Solutions Award

  • Best Digital Insurance Solutions Provider Award

  • Fastest Growing Digital Trading Solution Provider Award

  • Most Innovative Digital Messaging Platform Award

  • Most Trusted Digital Sales and Onboarding Platform Award

  • Fastest Growing Digital Chatbot Platform Award

Best Fintech Solutions Provider Award
CEEP Patent from USPTO

eBSEG CEEP Digital Omnichannel Platform has been officially awarded the Patent by the United States Patent and Trademark Office (USPTO) as a Unique and one of kind solution for Solving the Digital OmniChannel Problem and forming a unique way of addressing the problem of building a single physical solution that can run on ALL channels including Web, Mobile, Tablet, ATM, Apple Watch, Messaging.

eBSEG has More than 24 years of high-quality omnichannel financial solutions. Over the years, we’ve won numerous awards for our work. eBSEG has been awarded many times for its digital banking solution. One of our featured clients, Credit Agricole Egypt Bank, won three awards: first as best in mobile banking from global finance.


Second the Best Mobile Banking Application from Arab digital banking, and third as the best adaptive website from Global Finance.


Also, the national bank of Egypt was awarded as the Most User-Friendly Banking Website from global brands magazine.

We invite you to check our services and ask us how we can help your organization manage and grow your customer relationships, across every channel, and in a way that exceeds your customers’ expectations, Contact us or Request Demo Now.

omnichannel platform

What We Do


CEEP - Customer Experience & Engagement OmniChannel Portal Platform


customer experience platform digital banking solution digital trading solution OmniChannel customer experience digital messaging platform atm solutions kiosk solutions digital chatbot platform

How We Do


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