eBSEG Channel Manager

channel manager platform

Channel Manager Benefits

  • Unifies and Standardizes High-impact engagement with customer through all Electronic Channels & Customer View of Data.
  • Provides a single point of Integration between all channels, Core Systems and services.
  • Reduce Integration cost Substantially and Reuse Integration Path to drastically reduce time-to- Market for Channel Implementations.
  • Easily Enforce Business Limits on Channels.
  • Flexible solution that adapts to your Business Dynamics.
  • Manage all channels from a single point.
  • Reduce costs related to licencing and operations.
  • Brings together business functionality and management of all channels into a single place.
  • Allows the enterprise to freely deploy new products and services, QUICKLY!.

Features

Services Oriented Architecture

SOA (Services Oriented Architecture)

Security Features

Security Features

 Integration

Integration

 Scalability & Load Balancing

Scalability & Load Balancing

Business Validation Rules

Business Validation/Rules

 Business Data Caching

Business Data Caching

Two Way XML

Two Way XML/Flat Text Mapping Engine

Monitoring

Monitoring

channel manager

Digital Channel Manager is available is for use on the following channels:

Web, Mobile, SMS, Smart Phone , Voice (IVR, Call Center), CRM and others.


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