eBSEG Omnichannel Platforms
Customer Experience and Engagement Omni Channel Platform (CEEP)
Digital Messaging Engagement Platform
Digital Sales and Onboarding Platform
Digital Bot Platform
Channel Manager
Touch Top Portal
Best Customer Experience Management Platform MENA 2024
eBSEG has been recognized by Global Brands Magazine, receiving the Best Customer Experience Management Platform MENA 2024 award! This prestigious recognition marks our fourth award in 2024, solidifying eBSEG position as a leader in customer experience solutions across the Middle East and North Africa.
eBSEG CEEP Digital Omnichannel Platform has solved the Digital OmniChannel problem, creating a unique solution that seamlessly operates across all channels. This pioneering approach led to the granting of a CEEP patent from the USPTO, further validating our leadership and innovation in the financial sector of omnichannel customer experience management.
eBSEG - Shaping the Future of Customer Experience
Managing client relationships and interactions is critical and ensuring successful engagement requires application agility and flexibility, across all channels (on any device), without dependency on IT and development resources. eBSEG is the global leader in OmniChannel engagement platforms and empowers business Marketing users to create and make changes within client facing (and or internal facing) applications without IT and Development contributions. In addition to the creating the latest technology to represent the very best in OmniChannel experiences, eBSEG platforms help organizations manage process, and this is no trivial challenge.
In addition to more complex strategies, business structures, and regulatory requirements to navigate through, you need the right technologies to support your engage your clients. Our OmniChannel platform represents the most agile and flexible “Lean Portal”, and utilizes widget based architecture.
eBSEG created platforms enable the enterprise to accelerate customer engagement and enables marketing teams to manage and customize the content for every business function, across all channels, with ease.
Enhance your flexibly with the eBSEG platform. Through our platform flexibility, we make it easy to adapt to your Business Dynamics. With an integration layer that provides the ability for any business organization to seamlessly provide its services through Omnichannel (Mobile, Tablet, Web, SMS, and IVR).