Digital Bot Platform

  • eBSEG Digital Bot Platform is used to simulate conversation with human users.
  • Digital Chatbot platform is provided for Banking and Insurance.
  • With the latest technology of intelligent bots, people are tired of downloading apps and moved into messenger apps.
  • Chatbot channels are Facebook messenger, WhatsApp Business, SMS, Routing to Call Center Text Agent, Siri and Alexa.
  • Once the user starts the “Send Message” service from Facebook page the chatbot automatically replies to user input.
  • Supported Languages: English, Arabic and Franco Arab.
  • Two mode work: (Normal Intent Detection – Parameter Collection).
  • Try now our Chatbot platform for Misr Life Insurance Company via facebook messeneger.
  • And also check Chatbot Platform on WhatsApp

Chatbot Platform In Banking

Chatbot banking Provide Instant Apps for Forms and Integration with Core Banking system. It also include client acquisition and upselling.

Insurance Chatbot Platform

Insurance chatbot is thr latest innovative solutions for improving customer experience. The platform will help your customers to know more information about your products, services, branches and more.

Chatbot Platform Admin Functions

chatbot software
digital chatbot platform
Chatbot Platform Reports

There are many reports can benefit the enterprise to take important decisions such as:

  • Users Statistics Report by Day and Channel.
  • Users List Report by Day and Channel.
  • Interaction Statistics Report by Day and Channel.
  • Interaction Statistics Report by Hour of Day and Channel.
  • Interaction Language Statistics Report by Language and Channel.
  • Bot Intents Interaction Statistics Report By Intent and Channel.
  • Bot Intents Interaction Statistics Report by Intent and Language.
  • Customer Input with No Intent Detected
  • Customer Input with Intent Detected (Single or Multiple).

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