eBSEG Customer Experience & Engagement OmniChannel Platform (CEEP)

omnichannel customer solution mobile banking omnichannel customer engagement omnichannel customer experience omnichannel messaging platform facebook payment omnichannel digital banking omnichannel kiosk chat bot
  • A Patent Pending Smart Platform that can provide one single Unified Solution based on one single source code that address all your channels including Web, Mobile, Tablet, ATM, Facebook, Apple Watch, Messaging.
  • Adds All Infrastrucure Services so that you can focus on your business
  • Smart caching, Smart App Update (without going to Store everytime)& Powerful Deployment management
  • Rich UX, Lightening fast UI that is highly responsive
  • Less load on network & servers
  • Allows Business & IT Team to Edit application layouts and Templates using a “WYSIWYG” editor.
  • Based on Patent Pending Omni-Channel Widget Technology
  • Drastically improve the way you do business.

Smart Platform provides: Smart caching, smart data update & deploy management, rich UX, lightening fast UI that is highly responsive & offers less load on network & servers.

Using “WYSIWYG” editor, admin can view the result while editing & without adding any code! You can edit both Widget Application & Widget Content.

Monitoring system “Auto Monitors” any system with auto corrective actions and alerts on email & SMS.

All messages are encrypted using an additional layer of encryption on top of SSL, which uses a combination of two key encryption and AES.

customer experience solution
customer engagement solution

Powerful Widget Technology

widget technology
unified omichannel solution
customer omnichannel platform

From thick & thin Web to eBSEG Smart Web

Previous Traditional Web Platforms provide one feature while they lack the other. But eBSEG Smart Web combines the best features found in both

thin and thick web
customer experience cycle graph
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