eBSEG Digital Banking Solution
OmniChannel Digital Banking Solution:
- The banking landscape is evolving rapidly. Customers demand seamless, personalized, and secure access to financial services – anytime, anywhere. This is where eBSEG award-winning digital banking solution comes in.
- eBSEG offers a comprehensive and innovative digital banking platform that allows banks to unlock the power of digital solutions.
- From online banking to mobile banking and everything in between, eBSEG provides an all-encompassing banking solution that caters to the diverse needs of banks and their customers.
- Customer experience has changed, and every financial institution now need to cope with that change, with the current circumstances everyone is staying home, so why not bring sales to customer’s home?
Best Digital Omnichannel Banking Solutions Award 2025
The International Finance Awards
We are proud to announce that eBSEG has been honored with the “Best Digital Omnichannel Banking Solutions Award 2025” by International Finance Awards. This prestigious recognition reflects our 25 years of innovation in delivering seamless, secure, and scalable digital banking solutions.
With our widget-based omnichannel architecture and proven track record of enabling banks to connect with customers across multiple digital channels, this award reinforces our commitment to shaping the future of digital banking experiences worldwide.
Most Innovative OmniChannel Digital Banking Solutions Award 2022
International Finance Awards 2022 - Technology Award
After getting many awards through to its Partner Banks who implemented eBSEG CEEP OmniChannel Digital Banking Solution, Today eBSEG has been directly awarded a Technology Award from International Finance.
eBSEG has been awarded the International Finance Award as the "Most Innovative Omnichannel Digital Banking Solutions" of the year 2022.
Digital Banking Solution at a glance
Banking On The GO!
Bill payments Have never been this convenient, using Digital Banking Solution web and or mobile bill pay. Whether it’s one time payments, future payments or recurring payments, this feature makes it simple for your customers to pay bills, ANYtime, ANYwhere, while and on-the-go!
Bank Inquiries
Enable your customers to access a variety of options about their bank accounts and so much more. Complete access to their transactional history alone most with complete details surrounding the transaction so they have comprehensive information at their fingertips. Whether it’s bank accounts, Credit Cards, Loans, Lines of credit or Bill payments, it’s available at their fingertips!
Bank Transfer
Transfer money on-the-go, in a variety of ways using this feature. Its fast allows customers to transfer money, quickly and safely. Moving money between accounts, Digital Banking Solution has it covered, in an easy-to-use format that makes transferring money easy!
Safe and Secure
Security is our first priority, with a state of art High Security Encryption communication Layer that makes it impossible to hack, to keep your customers secure.
Beneficiaries Management
Quickly designate and update beneficiary information, ANYtime, ANYwhere! Whether your customers need to designate and update beneficiary information, need to know how to avoid legal disputes or simply want to safeguard confidential information, Digital Banking Solution provides it! Safe and secure, your customers information is in great hands and privacy is top of mind. In addition, customers can store and print the new changes!
Credit Card
Manage every aspect of your Credit Cards with Digital Banking Solution, 24/7. Check account balances, available credit, transaction history, pay your credit card bill and so much more. You can also add credit cards to this view so you have them all in one tidy place! Manage your credit cards smartly, conveniently and securely, ANYtime, ANYwhere!
Transaction History
Knowing where you have been is the best indicator of where you want to go. With the Digital Banking Solution transaction feature, customers can access their transactions history from any where.
Public Functions
News and offers, Contacts FX rates, Currency Converter and calculators, integration with Social Networks Channels make this apps as bank marketing channel to engage customers ,build a deep relationship.
Locator
The GPS integrated locator feature allows for immediate access to an ATM or branch office! Customers gain immediate access! It’s quick, easy to use and allows your customers to quickly search and discover your banks services, NOW!
eBSEG Digital Banking Solution Awards
Best Performing Egyptain Bank
2022
International Business Magazine
Most Innovative Retail Banking App
2022
Global Banking & Finance
Best Mobile Banking Adaptive Website
2020
Global Finance Awards
Most User Friendly Banking Website
2020
Global Brands Magazine
Best Mobile Banking Application
2018
Arab Digital Banking
Best In Mobile Banking Award
2018
Global Finance Awards- Accounts summaries and statement inquiries.
- Credit Cards details and transactions.
- Local and international transfer.
- Own accounts and internal bank accounts fund transfers.
- Utility bills inquiries and payment.
- Government payment services.
- Loans Services.
- LBS (Location Based Service).
- Credit Cards payment.
- Loan Calculator.
- Cheque Book request.
- Cheque Status.
- Information Services like exchange rates, stock prices and others.
- Personalization Services.
- Notifications for accounts, Payment, funds transfer, balance notifications, cards notifications...etc.
- Implemented ALL channels within numerous major global financial institutions.
- Proven track record in web and mobile technologies for the Financial sector.
- Previous experience in dealing with different systems and back-ends.
- Ability to provide leading Innovative, professional, customer focused systems with a "high impact" user experience.
- Comprehensive set of banking functions as per latest world standard.
- Administration functions and access control.
- Flexible and robust technology design that can start small and grow with your business thus protects your investment.
- Powerful Security solution.
- Low Hardware Investment solution.
- Internet Banking (Desktop).
- Mobile Banking.
- Tablet Banking.
- Chatbot Banking (Text & Voice).
- Digital Sales & On-Boarding .
- Digital Loans/Lending/Finance.
- Apple Watch Banking.
- Omnichannel Business Banking.
- ATM/Kiosk Touch Banking.
- Call Center Transaction Banking.
- Manned Branches Omnichannel experience .
- Messaging Engagement Banking (SMS Push and Pull, iOS and Android Alerts, Browser Web Alerts, WhatsApp, Email).
Less Vendor Complexity. One Partner for the Complete Banking Journey.
Modern banks need a growing range of digital solutions—but managing different providers, integrations, and technology dependencies can add unnecessary complexity.
eBSEG brings it together from:
Instead of managing disconnected solutions, eBSEG brings banking technology together in one connected ecosystem. From customer engagement to banking operations, eBSEG helps banks build more connected digital experiences.From DIGITAL To AI - The Next Evolution of Banking
banks are moving toward a new era where Artificial Intelligence can make customer experiences smarter, more responsive, and more efficient. eBSEG helps banks take this next step by bringing together a complete digital banking ecosystem that includes Digital Banking, Digital Sales & Onboarding, Digital Messaging, Digital Chatbot, Digital Self-Service, Mobile Queuing, and more.
With eBSEG, banks can evolve their existing digital capabilities toward AI-powered banking experiences without considering every solution as a separate technology journey. By integrating Generative AI and Agentic AI into digital customer journeys and banking operations, eBSEG enables banks to move from simply providing digital services to delivering more intelligent, connected, and automated experiences. From Digital to AI, eBSEG is helping banks transform what digital banking can become.
