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About Us

eBSEG is a software company focused on OmniChannel Customer Experience Platforms technologies. We are committed to leading the change globally by helping Financial Institutions serve up amazing customer experience interaction.

Our Omnichannel platform enables organizations to create, manage, and optimize secure OmniChannel Customer interactions and best of all, our Omnichannel platform is intended for Business Marketing teams that demand agility and flexibility without dependence on IT and development resources. CEEP™ is all about “Lean Portal” output and is built using “widget based architecture”.
best digital customer experience platform

After years of research and development, we have created the most agile and flexible C-customer E-experience E-engagement P-platform available in market, its name CEEP™! The platform makes it easy for organizations to create, coordinate, and manage customer engagement experiences across all channels.

It represents the “True - Build Once, Deploy Many” philosophy and defines what OmniChannel is really about, a perfect experience regardless of the device your customer chooses to engage your organization with. With CEEP™, changes to your OmniChannel presence can be done on the fly, it’s now easy for Marketing business users to be agile in content they want their customers to consume.

can be transformed to fit your business and its customers seamlessly, whether you are a Bank, Credit Union, Insurance provider, Financial Services organization or a retailer,CEEP™ empowers your Marketing prowess to facilitate a meaningful, lasting and powerful relationship with your customers.

best fintech solutions provider award

eBSEG stands at the top of excellence in the digital solutions sector, gathering a series of prestigious awards that assure our commitment to innovation and customer-experience with awards including:

  • Best Customer Experience Management Platform Award
  • Best Widget-Based Omnichannel Architecture Award
  • Best Fintech Solutions Provider Award
  • Best Fintech Solutions Provider Award
  • Best Digital Solutions Provider Award
  • Best Omnichannel Customer Experience Platform Award
  • Best Digital Banking Omnichannel Solution Provider Award
  • Most Innovative OmniChannel Digital Banking Solutions Award
  • Best Digital Insurance Solutions Provider Award
  • Fastest Growing Digital Trading Solution Provider Award
  • Most Innovative Digital Messaging Platform Award
  • Fastest Growing Digital Chatbot Platform Award
  • Most Trusted Digital Sales and Onboarding Platform Award
  • Most Innovative Mobile Queuing Solution Award
ceep granted patent from USPTO

eBSEG CEEP Digital Omnichannel Platform has been officially awarded the Patent by the United States Patent and Trademark Office (USPTO) as a Unique and one of kind solution for Solving the Digital OmniChannel Problem and forming a unique way of addressing the problem of building a single physical solution that can run on ALL channels including Web, Mobile, Tablet, ATM, Apple Watch, Messaging.

At eBSEG, we offer end-to-end Software Development Services designed to drive digital transformation across the financial sector. With over 25 Years of Experience, we develop secure, scalable, and highly customized software solutions. Our team of experts work closely with clients to design, build, and deploy solutions that meet their unique business requirements.

omnichannel platform

Whether building from scratch or modernizing legacy systems, eBSEG ensures every project delivers performance, innovation, and long-term value.

As part of our specialized platforms, eBSEG provides the advanced Channel Manager and Touch Point Portal Platform, empowering organizations to deliver a truly omnichannel digital experience. Our Channel Manager acts as a central hub to manage and unify interactions across all digital channels ensuring consistent and personalized customer journeys.

We invite you to check our services and ask us how we can help your organization manage and grow your customer relationships, across every channel, and in a way that exceeds your customers’ expectations, Contact us us or Request Demo Now.

What We Do

CEEP - Customer Experience & Engagement OmniChannel Portal Platform
desktop channel

Desktop

mobile channel

Mobile

tablet channel

Tabelt

messaging channel

Messaging

ATM channel

Atm

kiosk channel

Kiosk

chatbot channel

Chatbot

smart watch channel

Smart Watch

How We Do

Inspiration icon

Inspiration

Inspiration

We draw inspiration from ideas and innovation to create software solutions that enhance user experience and drive impactful growth
Creation icon

Creation

Creation

We turn ideas into innovative software solutions focusing on design efficiency and seamless user experience to bring creations to life that drive growth and impact
Presentaion icon

Presentation

Presentation

We create smart software solutions for modern businesses, combining innovation, reliability, and scalability to turn ideas into successful digital experiences.
Support icon

Support

Support

We accelerate your business processes by providing professional support. We solve your problems and provide instant solutions.