At eBSEG, we are working on improving our Omnichannel Solutions continually, so we add new features to Mobile queuing solution such as:
Both in branch queue system user or mobile queue system user can benefit from Mobile Queue System Solution.
Facilitate to the customer finding nearest branch in easy and faster way.
With Mobile Queue System customer can view the number of waiting customers in the branch and current queue number having a service on the window!
Customer uses App to get a Mobile Queue Ticket Number before arriving to Branch
The customers updated with the tickets number ahead of them to avoid waiting in the branch.
Alerts to notify both Mobile Queue number user and in branch queue number user to avoid wasting their time waiting in the branch.
If customer does NOT reach the branch in time!
Queue management System will skip his number and Alert to notify customers that their queue number passed
That’s not all…don’t miss Mobile Queue System benefits!
Give customer an option to get a Book Code that he can use on the Kiosk when he arrives to get the next available Mobile Queue Number