eBSEG Digital Insurance Sales & Services Solution
Digital Insurance OmniChannel Solution - Insurance at your fingertips!
- Digital Insurance is an OmniChannel solution providing insurance organizations with the ability to offer their services over mobile and web.
- Enabling customers to enjoy the benefit of Anytime, Anywhere access to their comprehensive Insurance portfolio.
- Whether accessing on Desktop, Mobile, Tablet, Chatbot, CRM, or Messaging, we have you covered.
- Allow customers to view their coverage, consider additional services, make changes to their policy, pay their bill, and make a claim or chat live with an agent and so much more.
- Digital Insurance Solution makes dealing with insurance a friendly experience, EVERYtime, ANYtime, and from ANYwhere.
- It is designed based on a multi-layer solution that enables any Insurance Organization to seamlessly scale with additional services, with little effort.
Best Digital Insurance Solutions Provider Award 2023
The Fifth Award for eBSEG, In a landmark achievement, eBSEG has been honored with the prestigious title of "Best Digital Insurance Solutions Provider of 2023" by World Economics Magazine.
This recognition is a testament to the hard work and dedication of our team, who continually strive to push the boundaries of innovation in the insurance sector.
Our focus on understanding the unique challenges faced by insurers has allowed us to develop insurance solutions that not only meet but exceed industry expectations.
Comprehensive Policy details at your customers fingertips simplify interaction and increase Customer engagement!
Quickly submit and track a claim from your mobile device, desktop or by using SMS!
Provide fast, safe, secure & accurate quotes for any policy product or service!
Help users easily locate nearby locations through integration to GPS! Everything they need at their fingertips,Including ways to travel safely!
Provide Instant access to policy status and related information; simplify customer interaction and increase client.
Enable immediate policy bill payments check the current balances, on-the-GO!
Move to Next Insurance generation user easily capture, upload a camera photo of the crashed car with location of accident form GPS to submit a full Car accident claim.
Customers carry their Medical ID card on their phones, use them easily for entry into any medical services centre, no need for traditional more costly channels.
Send notifications; policy renewals, policy information, marketing messages and even security alerts! Access to information at your customer’s convenience!
Provide customers with instant access to your policy Calculators, to realize policy pricing models reflecting your products and related services; convenience tools made easy!
Your Customers connect directly to your organizations directory for easy access to your personnel, just a click away!
Why Insurance companies choose eBSEG Digital Insurance Solution :
- Trusted and proven technology partner to fortune 1000 financial organizations
- Reputation for development excellence with web and mobile technologies
- Deep expertise with different systems including with back-end and legacy being a speciality
- Consultative partner where delivery excellence is always guaranteed
- Solutions that focus on customer outcomes every time
- Comprehensive Insurance companion that makes dealing with Insurance a friendly and easy experience
- Administration functions and complete access control
- Flexible and robust technology design protects your investment by scaling seamlessly as you grow
- State of the art security features for peace of mind
- Nominal Hardware Investment when compared to industry solutions
Case Study: Misr Insurance Group- When to address the Digital Channels :
- Misr Insurance Group is A major insurance Group (Misr holding Insurance) in Egypt since 1936 (since 83 Years).
- Has 45% market share for Insurance in Egypt.
- Core System: Using Legacy IBM Main frame CICS Application
- eBSEG implemented in 2016-2017
- Company Info
- Products Info
- Insurance Calculators
- Marketing
- Policy Quotes & Sales
- User Policies Management
- Locations Services
- Claims
- Notifications and others…
