Patient Assistance Solution | OmniChannel Solutions

Via Patient Assistance Solution, Now People can get appointment even before reaching the clinic using their Mobile Phone to Reserve their appointment Position
In Addition to Standard appointment that patient can get from In clinic Kiosk a new Separate ticket is added for Mobile appointments
Customer can get into Patient Assistance Solution only through the Mobile App
Customer can get an appointment Number from the Mobile Before Arriving to clinic
Customer Can only do 1 Mobile appointment at a time and Cancel Mobile appointment from Mobile App

eBSEG Patient Assistance Solution for Hospitals

Both in branch patient or mobile appointment system patient can benefit from Patient Assistance Solution for Hospitals.

On Arriving User Choose:

Get mobile queue ticket no., Already have queue no booked before arriving

Find Hospital location faster!

Facilitate to the customer finding nearest clinic in easy and faster way.

Locate Hospital by 3 Methods

Doctors Schedule

After Selecting Doctor Patient Check doctor schedule & book appointment

Get Mobile Queue Ticket & Confirm Booking

Avoid Crowded working days or even doctors

Save Patients Time by Alerts Even if App is Closed!

Alerts notifying queue system user with remaining queue no.

Customer Download App From Store on his mobile
Now People can queue, get a Mobile Queue Number & reserve their position even before reaching the hospital using their mobile phone
New Separate Queue is added for Mobile Queues beside standard normal ways
Get into Mobile Queue only through the Mobile App
Only do one Mobile Booking at a time
Cancel Mobile Booking from Mobile App

eBSEG Patient Assistance Solution

Beyond patients expectations
Accelerate hospital digital strategy
A superior user experience
Increase the interaction between patient and hospital using latest technologies.
Save patient’s time
Help in organizing the appointments in clinics
Avoid patients complaints of overcrowded clinics.
Easy hospital analytics and surveying system