Patient Assistance Solution for Hospitals
eBSEG Patient Assistance Solution for Hospitals:
- Via Patient Assistance Solution, Now People can get appointment even before reaching the clinic using their Mobile Phone to Reserve their appointment Position.
- In Addition to Standard appointment that patient can get from In clinic Kiosk a new Separate ticket is added for Mobile appointments.
- Customer can get into Patient Assistance Solution only through the Mobile App.
- Customer can get an appointment Number from the Mobile Before Arriving to clinic.
- Customer Can only do a Mobile appointment at a time and Cancel Mobile appointment from Mobile App.
eBSEG Patient Assistance Solution for Hospitals
Both in branch patient or mobile appointment system patient can benefit from Patient Assistance Solution for Hospitals.
On Arriving User Choose:
Get mobile queue ticket no., Already have queue no booked before arriving.
Find Hospital location faster!
Facilitate to the customer finding nearest clinic in easy and faster way.
- Hospital Finder by List or Map view.
- Based on selecting an Area on Map.
- Choose doctor, clinic & hospital.
Locate Hospital by 3 Methods:
- Patient Check Hospital Details.
- Select Clinic.
- Select doctor.
- Check doctor schedule & book appointment.
Doctors Schedule
After Selecting Doctor Patient Check doctor schedule & book appointment.
Get Mobile Queue Ticket & Confirm Booking.
- Get a Mobile Ticket Number before or after arriving hospital.
- See selected clinic & doctor Live queuing Details.
- Confirm or Cancel Booking.
- See the currently Served Ticket Number.
- See how many in front of you.
Avoid Crowded working days or even doctors.
- View the number of waiting patients in the Clinic.
- View current queue number with the doctor!
- Updated with the queue number before them.
Save Patients Time by Alerts Even if App is Closed!
Alerts notifying queue system user with remaining queue no.
- Customer Download App From Store on his mobile
- Now People can queue, get a Mobile Queue Number & reserve their position even before reaching the hospital using their mobile phone.
- New Separate Queue is added for Mobile Queues beside standard normal ways.
- Get into Mobile Queue only through the Mobile App.
- Only do one Mobile Booking at a time.
- Cancel Mobile Booking from Mobile App.
- Beyond patients expectations.
- Accelerate hospital digital strategy.
- A superior user experience.
- Increase the interaction between patient and hospital using latest technologies.
- Save patient’s time.
- Help in organizing the appointments in clinics.
- Avoid patients complaints of overcrowded clinics.
- Easy hospital analytics and surveying system.
eBSEG Patient Assistance Solution for Hospitals.
Both in branch patient or mobile appointment system patient can benefit from Patient Assistance Solution for Hospitals.
When Patient Arrives the Hospital!
Delivers a welcome message on entering the hospital.
eBSEG Hospital Assistant
The Solution contains:
- List of Clinics.
- Hospital Map.
eBSEG Hospital Assistant
- Patient Check Hospital Details.
- Select Clinic.
- Select doctor.
- Check doctor schedule & book appointment.
List of Clinics
- Working days of each clinic.
Clinic Details
Each Clinic Doctors and doctor Schedule.
Hospital Map
Hospital map of the clinics, the pharmacy & any other places locations to help patient reach his destination faster.
Patient Evaluation for Hospital
- Patient Rate Service before leaving the hospital.
- System Provides Hospital Analytics!