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Customer Assistance Solution

Beyond Customers Expectations
A Superior Customer Experience
Accelerate Bank Digital Strategy
Reduce Dramatically Time-To-Market
Save Customers Time
Increase interaction between customer & bank using latest technologies.
Be Updated by all new offers.
Help in organizing the work in branches.
Avoid customer complaints of overcrowded branches.
Easy branch analytics and surveying system.

With eBSEG Customer Assistance Solution you will be able to:

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Branch Mobile Assistant

Have a powerful Branch System Assistant with superior customer experience.

Queue System
Mobile Queue System

Save customer time and avoid crowded branches.

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Easy Shopping

Facilitate shopping, updated and enjoy the new offers of merchants.

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Easy Marketing

Extremely maximizing marketing ROI and increasing sales of your organization.

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Notification Alerts

Inform and update customer with payment dates, new services and offers.

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When Customer Walk into Branch!

Delivers a welcome message to the customers at the moment they enter the branch.

customer assistance app
customer services list

When Customer Walk into Branch!

  • A summary of services available at the branch is provided.
  • Special offers is provided.
  • Branch map of the office for large branches is provided.
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