Digital Self Service Solution
Customer Self Service Solution
- eBSEG Digital Self Service for HR solution is an Omnichannel Employee system that allows organizations to offer a comprehensive set of functions to employees, find answers to their questions, resolve issues, and complete tasks independently through different channels based on the latest technologies such as Web, Mobile & Tablet.
- In this era of digital transformation, embracing digital self-service has become essential for businesses looking to stay competitive, build customer loyalty, and deliver exceptional experiences across almost all digital channels.
- This gives the organization employees the facility to contact and communicate easily with the organization different HR Services through Mobile, Web, Tablet, In office Kiosk and all other eBSEG CEEP supported channels.
- eBSEG Digital Self Service Solution will help in enhancing customer satisfaction, reducing support costs and driving operational efficiency.
- It is Built for Oracle E-Business Suite.
Digital Self Service OmniChannel Solution for Oracle E-Business Suite
Oracle Mobile Cloud Service
Key capabilities
Built for Mobile
- API’s extensible with JavaScript (Node.JS)
- Built in Mobile APIs (Sync, Push, User Mgmt..)
- Development environment based on persona / role
- Enterprise grade security
- Client Development Tool Agnostic
- Usage & analytics for developers & business owners
- Integrated with Oracle’s complete PaaS solution and applications
Mobilizing Self Service Capabilities
From this
To New Innovative Design
Secure Employees & Managers services
- Leaves Check, Submit & Approve
- Pay Slip
- Employee Custody
- Emergency Loan
- Personal Information
- Extra Information
- My Information
- Professional Details
- Overtime Plan
- Overtime
High level Solution Components
Oracle Mobile Cloud Service
